Class 2 medicines recall (action within 48 hours): Zovirax Eye Ointment manufactured – GlaxoSmithKline UK (EL (14)A/16)

DRUG ALERT
Class 2 medicines recall

Action Within 48 Hours

Pharmacy and Wholesaler Level Recall

Dear Healthcare Professional,
The Welcome Foundation Limited trading as GlaxoSmithKline UK
Zovirax Eye Ointment
(Aciclovir 3%)
PL 0003/0150

GlaxoSmithKline UK is recalling the above batches of Zovirax Eye Ointment as a precaution because the batches of pharmaceutical ingredient used in their manufacture were found to contain metal particles which were outside the upper specification limit for particle size. No complaints or adverse reaction reports relating to this issue have been received by the company to date.

Remaining stocks of the above batches should be quarantined and returned to the original supplier for credit. For enquiries relating to stock return please contact your original supplier.

There are no alternative batches of this product currently available and we understand that shortages are already being reported.

For medical information enquiries please contact GlaxoSmithKline Medical Information, tel: 0800 221 441 email: ukmedinfo@gsk.com.

Recipients of this Drug Alert should bring it to the attention of relevant contacts by copy of this letter. Local area teams are asked to forward this to relevant clinics, general practitioners and community pharmacists.

MHRA Distribution (further recipients by cascade): Pharmacy and Wholesaler Level Recall